Refund Policy
At BizCode Technologies, we aim to provide exceptional service to our clients. If you are not satisfied with the services provided, we offer a clear refund policy.
- Eligibility for Refund
Refunds may be considered under the following circumstances:
- The service provided does not meet the agreed specifications or deliverables outlined in the service agreement.
- We failed to deliver the service within the agreed-upon timeframe, and the delay significantly impacts on your business operations.
- Refund Process
To request a refund, please contact our support team within 30 days of receiving the service. Include the following information in your request:
- Your name and contact details
- Description of the service in question
- Reason for the refund request
Our support team will review your request and notify you of the outcome within 7 business days.
- Non-Refundable Services
The following services are non-refundable:
- Subscription-based services or fees paid for ongoing support.
- Custom app development projects that have already entered the implementation phase.
- Any services or products purchased through third-party vendors.
- Partial Refunds
In some cases, a partial refund may be offered based on the progress of the project or service rendered. This will be assessed on a case-by-case basis.
